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Click & Collect in 3 hours
Buy online and collect from your nearest store within 3 hours of placing your order.

Shop online at www.incu.com

  1. Select "Click & Collect" from your chosen store during checkout
  2. Confirm and pay for your order online
  3. Collect in-store


You will receive an email notification when your order is ready for collection, please only proceed to the store for pickup when you receive this email.
In the unfortunate event that your preferred store is unable to process your order, our customer care team will be in contact to provide alternate options.
If you wish to make any changes to your order, contact our customer care team for assistance.
When collecting your order please bring proof of purchase and valid photo ID. Orders should only be collected by the person who's name is listed on the order.

If a Click & Collect order is not collected within two weeks of placing the order, the order will be cancelled and refunded back onto the original method of payment. This will be communicated via email to the email address provided for the order.
Our online returns policy applies to all purchases made online, regardless of whether they are delivered or collected in-store. Please visit https://www.incu.com/pages/returns-1 for all information relating to returns.