Careers

The role is to effectively assist the warehouse floor in regard to all stock and freight movements and implement improvements within the warehousing environment. Assisting warehouse staff to optimise productivity and output, inventory control, warehouse space management and day to day warehouse operations.

To support the day-to-day management of our small-to-medium sized warehouse, overseeing stock and freight movements and helping make simple improvements to keep the warehouse organised, safe, and efficient. On average the warehouse will handle approximately 3000 units per week.

Responsibilities:

• Support and work with the Warehouse Supervisor to ensure all warehouse operations run smoothly and efficiently
• Ensure all store orders and customer orders are dispatched accurately, in full and on time
• Support and manage the warehouse team to solve day to day operational issues
• Maintain a safe and healthy work environment by ensuring established WHS practices are followed
• Train new warehouse staff to ensure all processes are followed correctly
• Ensure warehouse stock and pallets are safely secured and forklift equipment is serviced regularly
• Ensure warehouse is organised, clean and goods are stored efficiently
• Ensure all incoming and outgoing stock is accounted for correctly

Knowledge and Experience:

• Experience in a similar role at the same level in retail fashion or similar
• Currently holds High-Risk Work Licence to operate Forklift or willing to apply

Required Skills:

• People management skills to lead and motivate warehouse team, delegate work and explain processes
• Planning and organising skills to effectively manage flow of stock
• Accuracy and attention to detail
• A flexible approach to work as patterns, processes of warehouse work can constantly change
• Ability to work in a fast-paced environment and work to tight deadlines
• Ability to work in a team environment
• Excellent oral and written communication skills
• Understanding of warehouse and IT systems
• Understanding of the importance of warehouse layout and warehouse safety
• Bi-lateral lifting of at least 15kg
• Use an industrial ladder of 1.8 metres

Reporting in the first instance to your Store Manager, the Assistant Manager is responsible for helping the Store Manager maintain the day-to-day operation of the store, as well as setting customer service standards and launching initiatives to hit sales targets. Assistant Managers need to help develop and motivate a team, whilst ensuring everyone adheres to company policies and procedures.

The Assistant Manager is the main support for the Store Manager and needs to take on all the responsibilities in their absence. Working as part of an enthusiastic team, the role of an Assistant Manager is to deliver high quality customer service and outstanding product knowledge. They are responsible overall for every aspect of general shop maintenance and stock merchandising while promoting and enhancing the positive image and culture of Incu. 

2+ years of retail and retail management experience in a similar environment preferred.

Reporting in the first instance to the State Operations Manager, the Incu Store Manager will be responsible for maintaining the day-to-day operations of the store, as well as setting customer service standards and launching initiatives to hit sales targets.

The Store Manager needs to help develop and motivate a team, whilst ensuring everyone adheres to company policies and procedures. Working as part of an enthusiastic team, the role of the Store Manager is to deliver high-quality customer service and outstanding product knowledge. They are responsible overall for every aspect of general shop maintenance and stock merchandising while promoting and enhancing the positive image and culture of Incu.

3-5 years of retail and retail management experience preferred.