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PRIVACY POLICY

YOUR PRIVACY

We are committed to protecting your privacy and understand that your privacy is important. We ensure that any information you provide is collected and held in accordance with relevant Australian privacy laws.

The personal information you provide during registration is used to process your orders, to contact you regarding a particular transaction, relevant consumer information and to notify you of products and offers that may be of interest to you as a valued Incu customer.

We do not disclose personal information that we hold to entities or individuals outside of Incu Pty Ltd.

As required by law, you may “opt-out” from direct marketing material that Incu may send by following the instructions at the bottom of our newsletters.

Any information that we no longer require is destroyed. When we have collected information about you it cannot be seen or modified by anyone else.

We make all reasonable efforts to ensure that information is stored securely both electronically and in physical formats. You may access your information held by Incu at any reasonable time. If you would like to know what information we hold about you, please contact us at online@incu.com. If there is an error or information is missing, please notify us and we will correct the information as soon as possible.

YOUR SECURITY

When you enter your credit card details online, you will notice that the URL prefix located in your address bar will change from the standard http:// to the secure https://. This means that you are in secure mode. Similarly, you will notice your browser's security icon located at the bottom right hand corner of your browser window change to either a locked padlock or solid gold key (depending on your browser make and version). You may even receive a prompt informing you that you are visiting a secure page.

This is your assurance that your browser and our server are communicating securely.

We take reasonable steps to ensure that the personal information we collect through our website is protected from unauthorised access, loss, misuse, disclosure or alteration. Our website has electronic security systems in place, including the use of firewalls. All pages that require you to enter your personal information or payment details on our site use 256 bit SSL encryption. To ensure that the page you are viewing uses 256 bit SSL encryption, you should look for the padlock icon in your browser.

We do not store any credit card information on our website.